Please listen carefully, because our menu options have changed:
- If you know your party’s extension, you may dial it at any time during this sentence.
- For directions or hours of operation, please stop by during regular business hours.
- For this menu in Spanish, please press 1. Para Inglés, oprima numero dos.
- If you are dialing from a rotary phone, please press the star key.
- To dial by name, please use the keypad to enter the letters of the middle name of the person you wish to reach.
- To check your account balance, visit our website and click on “Accounts” for our toll-free phone helpline.
- Your feedback is important to us. At the end of this message, you will be directed to a ten-minute customer satisfaction survey. This survey is mandatory and cannot be avoided. If you hang up before the survey begins, you will automatically be called back until you complete the survey. Failure to complete the survey will result in additional surveys to determine why the first survey did not satisfy you completely.
- If this is a medical emergency and you are still able to do so, please hang up and dial 911, but only after taking our mandatory customer satisfaction survey.
- To repeat this menu, please hang up and dial this number again.
- To speak with a representative, please hang up and dial.